To return your product, please mail it to the corresponding address according to which country you currently reside in.
For the United States: 85 Saratoga Ave, Ste 101, Santa Clara, CA 95051, USA
Attn: The CS team
Postage fees and any risk may occur during the delivery of the returned product shall be the sole responsibility of the sender. Piico will not be liable for postage fees, loss and/or damage to the product, and any other form of risks that may occur during the delivery, except force majeure.
Please be aware that the time we receive the returned product may vary depending on where you live. If you are shipping an item over [amount] worth, we strongly recommend using a trackable shipping service or purchase shipping insurance.
Please do not ship the product back to us before we confirm your product is eligible for return. Our customer support team will carefully handle every return request to completion. Piico shall not be liable for any unauthorized return cases.